Before You Go

Frequently Asked Questions

Everything you need to know before showing up. (And if we missed something, just ask.)

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Booking

Booking is handled directly through our online booking system (FareHarbor). Choose your tour, pick a date, select your party size, and check out. You'll receive a confirmation email with all the details.
Tours fill up quickly, especially in spring and fall. We recommend booking at least one to two weeks in advance for weekend dates. Last-minute availability does happen — check the calendar and grab a spot if you see one.
Absolutely. Private and group tours are available most days of the week. Contact us directly to talk through scheduling, group size, and any customizations you'd like.
We offer full refunds for cancellations made at least 48 hours before your tour start time. Cancellations within 48 hours receive a credit toward a future tour. No-shows are non-refundable.

What to Expect

Each tour has a specific meeting point listed on your confirmation email. The Music Row Tour meets at Owen Bradley Park (1009 16th Ave S). The 12 South Tour meets at Sevier Park (3000 Granny White Pike). Please arrive 5–10 minutes early.
The Music Row Tour runs approximately 2 hours. The 12 South Tour is approximately 1.5 hours. Times can vary slightly depending on group size and conversation — we never rush a good story.
Comfortable walking shoes are a must. Dress for the weather — Nashville springs and falls can be warm midday and cool by evening. Bring water. We'll have some on hand too, but a personal bottle is always smart. Sunscreen in summer.
The Music Row Tour covers approximately 2 miles. The 12 South Tour is approximately 1.2 miles. Both routes are on sidewalks and paved paths with no significant elevation change.
Yes! Children under 12 are always free. We love having kids on tour — their questions are often the best ones. We ask that families with very young children consider the pace and duration.
We keep groups small and intentional — typically 12 guests or fewer per tour. This is by design. A good story deserves a real audience, not a crowd.

Accessibility

Both routes are on paved surfaces and are generally accessible. Please contact us before booking to discuss your specific needs — we want to make sure you have a great experience and will do our best to accommodate.
Yes. The pace is relaxed, we make frequent stops, and there's no pressure to keep up. If you have mobility concerns, please reach out and we'll walk through the route details with you.

Policies

We walk in light rain — Nashville weather is unpredictable and a little drizzle doesn't stop a good story. In cases of severe weather or lightning, we'll contact you at least 2 hours before the tour to reschedule at no cost.
Well-behaved, leashed dogs are welcome! Nashville is a dog-friendly city and we'd love to meet yours. Please clean up after your pet and make sure they're comfortable around groups of people.
Public tours require a minimum of 2 guests to run. If you've booked and we don't meet the minimum, we'll contact you to reschedule or offer a full refund.
Tips are never expected but always deeply appreciated. If you had a great time, a kind word on TripAdvisor, Google, or Viator means as much as anything.

Still have questions?

We're happy to help before you book.

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